Niko was the ID who responded to my enquiry for a small home renovation project. She came down to my house to check everything herself and take measurements before quoting. She was professional and very knowledgeable, also putting the client's needs as the main focus. She won't oversell but will always make sure your requirements are met or propose new ways to improve what you have in mind. She makes you feel that you can be confident in her work and her designs.