I was initially very worried about choosing a renovation company, having heard so many horror stories of firms becoming unresponsive or delaying work after payment was made. Thankfully, I found Eleven from Tab Gallery, and I couldn't be more relieved and satisfied with my decision!
From the very beginning, even before any deal was closed, Eleven was extremely patient and professional. He took the time to explain every detail of the renovation process, materials, timelines, and potential challenges, without rushing or pressuring me into making a decision. He answered every query I had (and there were many!) over text and phone calls, sometimes even late at night.
What really set Eleven (Tab Gallery) apart was his consistency after payment was made — he remained just as patient, responsive, and dedicated. He continued to answer all my calls and messages promptly and clearly, which gave me a lot of reassurance throughout the renovation journey.
Eleven personally monitored the progress of my project very closely, making frequent site visits to ensure the workmanship met high standards and that the schedule stayed on track. He coordinated well with the different subcontractors and always updated me proactively, so I was never left guessing about the progress or next steps.
He was also very transparent whenever issues cropped up (which is inevitable in any renovation), providing solutions quickly without pushing for unnecessary costs or upselling. His attitude showed that he genuinely cared about delivering good work rather than just completing the job.
The workmanship delivered was excellent — neat, detailed, and exactly what was promised. Even after the main works were done, Eleven continued to follow up to make sure everything was in order and that we were happy with the final result.
If you’re looking for a responsible, responsive, patient, transparent, and hands-on renovation ID who truly takes pride in his work and client relationships, I highly recommend Eleven (Tab Gallery). He made what could have been a very stressful process feel smooth and manageable. Thank you again, Eleven (Tab Gallery)!