I was initially very worried about choosing a renovation company, having heard so many horror stories of firms becoming unresponsive or delaying work after payment. Thankfully, I found Eleven from Tab Gallery, and I couldn’t be more relieved and satisfied with my decision!

From the very beginning — even before any deal was closed — Eleven was extremely patient and professional. He took the time to explain every detail of the renovation process, including materials, timelines, and potential challenges, without ever rushing or pressuring me. He answered every single query I had (and there were many!) over text and phone calls, sometimes even late at night.

What truly sets Eleven (Tab Gallery) apart is his consistency and integrity after payment was made — something rare in this industry. He remained just as responsive, patient, and dedicated throughout the entire renovation. His prompt replies and clear communication gave me a lot of reassurance and peace of mind.

Eleven personally monitored the progress of my project closely. He made frequent site visits to ensure high-quality workmanship and that the project stayed on schedule. He was also meticulous about safety — for example, when he discovered a leaking gas pipe, he immediately arranged for it to be replaced and ensured everything was safe before continuing with the renovation.

His coordination with the various subcontractors was smooth and efficient. I was always kept in the loop, with timely updates that meant I never had to guess what was happening or what to expect next.

Whenever issues cropped up (which is inevitable in any renovation), Eleven was transparent and proactive in resolving them — offering practical solutions without inflating costs or trying to upsell. His attitude consistently showed that he genuinely cares about quality work and customer satisfaction, not just completing the job.

The final workmanship was excellent — neat, precise, and exactly what was promised. Even after the main works were done, Eleven followed up to ensure everything was in order and that we were fully satisfied.

If you’re looking for a renovation ID who is responsible, responsive, transparent, and truly hands-on, I wholeheartedly recommend Eleven from Tab Gallery. He made what could have been a very stressful process feel smooth and manageable.

Thank you again, Eleven, for your outstanding work and dedication!